Must a Doctor Accept You as a Patient?
Suppose you consult a doctor for the first time, but after several minutes the doctor tells you that he or she cannot or will not accept you as a patient and advise you to find another doctor. Can the doctor do this? Yes. A doctor generally need not accept every new patient that comes to him or her. A doctor might refuse to accept a new patient for a number of reasons: The doctor is too busy to take on new patients; your ailment is beyond the doctor’s competency; or there is a personality clash between the two of you. A doctor’s right to reject potential patients is endorsed by the American Medical Association, whose principles of medical ethics state: “A physician is free to choose whom he will serve.”
On the other hand, a hospital emergency room cannot turn you away if your problem is serious or life-threatening and you need immediate care. While doctors are essentially free to decide whom they wish to treat, hospitals with emergency rooms open to the general public must treat anyone needing emergency care for a serious injury or illness. An emergency room that refuses to examine or treat you in a true emergency is liable for your damages if you suffer further injury because of the delay in treatment that results from having to go to another hospital. For example, suppose that Collette takes her daughter to an emergency room after the girl falls off her bike and strikes her head. The girl complains of dizziness and vomits several times—signs of potentially serious head injuries. Collette tells the emergency room admissions nurse what has happened and describes her daughter’s symptoms. The nurse refuses to have the girl examined, forcing Collette to take her to another hospital thirty minutes away. By the time they get there, the girl’s condition is much worse, and she dies shortly after arrival. An examination shows that the girl would have lied if the first emergency room had treated her. The hospital that refused to treat the girl is liable for her death because it rejected her in an obviously serious emergency.
Now suppose that Collette receives welfare and is eligible for Medicaid, but in her haste to get to the emergency room, she forgets to bring her Medicaid card. The admissions nurse is interested only in how Collette plans to pay the hospital’s bill and refuses to let a doctor examine the child until Collette proves that she is covered by Medicaid. Collette returns home to get her Medicaid card, taking her daughter with her; the girl dies in the car on the way back to the hospital. Was the nurse wrong? Yes. In a true emergency, an emergency room cannot refuse to examine or treat you for any reason, including your inability to show proof that you will be able to pay the bill. The nurse clearly should have realized that the girl’s injuries could have been very serious and should have called for a doctor to examine the girl as soon as she was brought in. The doctor’s examination would have revealed that the child had suffered severe head injuries that required immediate treatment. Collette would have a good case against the hospital for malpractice.
If you or a loved on has been injured due to medical malpractice it is important to contact a Philadelphia medical malpractice attorney right away. Protect your legal rights, contact a Philadelphia medical malpractice lawyer at the Law Offices of Andrew Ballerini for your free consultation.
The Law Office of Andrew A. Ballerini
Harvard Law Building
1522 Route 38, Suite 202
Cherry Hill, NJ 08002-2214
Phone: 856-665-7140
Toll free: 800-989-5297 (LAWS)
Fax: 856-665-8885
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